This living report summarises the operational readiness of LabSity Technologies as of 16 February 2026. It is published for partners (including Flutterwave and Paystack) who require visibility into uptime, staffing, and compliance artefacts.
Active delivery projects
GeoST4R, Rauda College, MoH staffing, and advisory retainers
Avg. turnaround for change requests
Applies to SLA-backed support tickets
Onsite support capacity
Deployment-ready across Kano & Abuja
Critical incidents this quarter
All environments running within thresholds
| Tier | Scope | Commitment |
|---|---|---|
| 24/7 Critical | Data centre monitoring, payment integrations, biometric vaults. | 15-minute acknowledgement • 2-hour workaround. |
| Business | Application enhancements, onboarding support, reporting. | 2-hour acknowledgement • 1-business-day resolution. |
| Lite | Ad-hoc content updates, training, advisory sessions. | Next business day delivery. |
Updated every public touchpoint, email, and compliance document to the labsitytech.com.ng domain while retaining existing mailboxes. Partners should now reference the new address in all correspondences and payment workflows.
Status: Announced • Location: Kano, Nigeria
Completed the cutover of the GeoST4R geospatial intelligence suite to the dedicated NAS cluster on the Kano State Government network, including data integrity validation, role-based access refresh, and 24/7 monitoring.
Status: Delivered • Location: Kano State Ministry of Science & Technology
Designed, developed, and deployed a dual-use application/registration portal with staff dashboards for Rauda College, Kano. Delivery included payment workflow advisory and onboarding of the admissions team.
Status: Live • Location: Kano, Nigeria
Led the digital enrollment drive for the Ministry of Health, capturing identity data, thumbprints, and onboarding documentation for the latest wave of clinical hires.
Status: Completed • Location: Kano State Ministry of Health
Supplied, configured, and delivered 18 rugged laptops for the Kano State IMPACT Project, including imaging, warranty registration, and onsite training for monitoring & evaluation teams.
Status: Closed • Location: Kano State Ministry of Health
Level 1: support@labsitytech.com.ng
Level 2: Umar Abdullahi (COO) — +234 814 910 9914
Level 3: Executive escalation via ceo@labsitytech.com.ng